Business Systems Officer

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For 160 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

Your opportunity

Are you passionate about transforming systems and processes through AI and sharing your insights to help your team succeed?  Queensland Rail is seeking a forward-thinking Business Systems Officer (AS4) to join our high-performing Supply Chain Transformation team.

As a Business Systems Officer, you’ll play a pivotal role in the administration and support of our key business systems, including SAP Ariba (Sourcing & Contracts), VendorPanel, and DocuSign. You’ll be the first point of contact for end users, ensuring they get the support they need to work efficiently and confidently.

In this role, you will:

• System administration for supported platforms (SAP Ariba, VendorPanel, DocuSign).
• Providing responsive, friendly end user support and troubleshooting.
• Testing and implementing system changes and enhancements.
• Developing and maintaining clear, user-focused documentation and guides.
• Contributing to best practice and continuous improvement across the Supply Chain & Corporate Services team.
• Leverage AI tools (Microsoft Copilot) to automate manual master data management tasks, while continuously exploring, implementing, and sharing innovative, simplified workflows and best practices with the wider team.

This is a full-time, permanent position based in Brisbane CBD.  The role offers a starting salary of $101,493 plus 12.75% superannuation, along with hybrid work options to support a healthy work-life balance.

Please click here to view the position description.

What we’re looking for

• Experienced in system administration. Direct experience with SAP Ariba Sourcing & Contracts or VendorPanel is highly regarded, but not essential.  Candidates with a strong aptitude for learning new systems and applying process automation using AI are encouraged to apply.
• A strong communicator with a genuine desire to help others and share knowledge.
• Detail-oriented, curious, and eager to understand the “why” behind processes.
• Creative and innovative, with a knack for problem-solving and prioritising tasks.
• Motivated to build capability and drive positive change.
• Skilled in using AI tools and proactive in finding better ways to work and sharing helpful ideas with the team.

Benefits that count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

• Balance your work and personal life with flexible working options
• Enjoy free travel to work and discounted rail travel
• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services
• Prioritise your physical, emotional and financial wellbeing with our range of free services
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport
• Eligible employees can receive up to 100% reimbursement for professional membership fees
• Shape your rewarding career with clear pathways, innovative projects and opportunities for growth and leadership.

And more! Click here to see the full range of benefits available to Queensland Rail employees.

Your Journey Matters. Make It with Us.

If you’re ready to make a real impact and contribute to the future of our organization, we encourage you to submit your resume and cover letter before 11:59 PM (AEST) on Wednesday, 3rd December.

If you reside outside of Queensland, please note that this role requires relocation to Brisbane by your start date, as full-time remote work or fly-in/fly-out arrangements are not supported.

As part of the recruitment process, applicants may be required to undergo pre-employment alcohol and drug testing. The selection process may also include skills assessments, video or phone interviews, psychometric testing, pre-employment health evaluations, and background checks, including criminal history and credit assessments.

Recruitment Agencies: We are managing this process internally and do not accept unsolicited applications from agencies.

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things. We provide reasonable adjustments to support candidates and employees.

If you would like to discuss reasonable adjustments in the recruitment process, please contact Judy Williams at judy.williams@qr.com.au.