TSD Training Delivery Resource Coordinator

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

Your opportunity

As the Training Delivery Resource Coordinator, you will play a critical role in designing and optimising complex training plans and systems across a large operational rail environment. This role is suited to someone who thrives on proactive planning, leveraging technology to innovate and improve efficiency, and proactively managing interdependent activities to ensure KPIs are met. You will work closely with various stakeholders, including leaders within TSD, Tutor Drivers, Tutor Guards and other business areas, balancing competing priorities while ensuring training delivery is compliant, well sequenced and responsive to business needs.

Success in this role relies on strong systems thinking, confidence with digital tools, and the ability to build productive, trusted relationships across the organisation.

Some of the day-to-day responsibilities include:

• Lead the proactive development and management of Rail Traffic Crew route training plans to meet all regulatory, legislative and business requirements.
• Coordinate non-revenue train bookings and liaise with internal stakeholders to meet training needs.
• Oversee Rail Traffic Driver summative assessment scheduling and ensure all training, operational and logistical requirements are met.
• Monitor and update route training plans in line with legislation, industrial agreements, WHS obligations and Queensland Rail policies.
• Work with the Training Delivery Manager, Tutor Driver Team Leader and Tutor Guard Team Leader to allocate Tutor resources for events, maintenance programs and service disruptions.
• Support the TSD Training Delivery Manager and TSD Training Team with additional activities as required.

About you:

• Extensive experience interpreting and applying operational requirements, including enterprise agreements, operational procedures, standards, and competency frameworks.
• Strong capability in developing, monitoring, analysing and coordinating training plans to deliver effective business outcomes.
• Excellent stakeholder engagement and time management skills.
• High-level administrative, planning and organisational skills to support the development and ongoing maintenance of training plans.
• Advanced proficiency in Microsoft Office, an ability to learn and adapt to new software systems quickly and the ability to navigate several systems simultaneously.
• Well-developed‑ interpersonal, negotiation, influencing, written and verbal communication skills.
• Strong analytical, problem solving and ‑decision-making‑ skills.

For further information please read the Position Description *Click here* 

Please apply to Training Delivery Resource Coordinator via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Tuesday17th March 2026.

The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, health assessment and background checks that might also include criminal history and credit checks.


Supporting a Diverse Workforce 

At Queensland Rail we are 1TEAM and our diverse workforce enables us to connect communities every day.  We are committed to building inclusive and respectful workplaces for all our people, strengthened by our diversity and encourage applications from First Nations Peoples, all genders, those from culturally diverse backgrounds, LGBTIQ+ community and people with disability, of all ages and backgrounds. 

We strive to provide a barrier free and equitable recruitment experience.  

If you do require an adjustment during the recruitment process, please contact Theresa via the phone number or email below. 

Applicants for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing if progressed through the recruitment processes. The recruitment and selection process for this position will require shortlisted applicants to complete video interview assessment, pre-employment health assessment and background checks.

To learn more about this Queensland Rail career opportunity please contact Theresa with your specific enquiry via Theresa.dickson@qr.com.au   Please do not email your application. We can only accept applications received via our website