Business Resilience Manager

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

About the role

The Risk and Compliance team has an exciting, permanent opportunity for an experienced and strategic Business Resilience Manager to lead the development, implementation, and continuous improvement of our enterprise-wide business resilience strategies and frameworks.  This critical role is responsible for ensuring Queensland Rail’s resilience capabilities are robust, aligned with industry standards, and integrated across all business units.

Reporting to the Group Senior Manager Risk and Compliance, the Business Resilience Manager will work closely with stakeholders across all levels and functions to drive a proactive and coordinated resilience agenda and deliver outcomes that support the organisation’s strategic priorities.

Key responsibilities:

• Lead the development and maintenance of enterprise-wide Business Resilience frameworks, including policies, standards, and procedures.
• Coordinate Business Continuity Planning (BCP) and Business Impact Analysis (BIA) activities to ensure alignment with business strategy and critical operations.
• Conduct risk assessments to identify critical business functions, dependencies, and potential disruptions.
• Manage crisis and incident response frameworks, including scenario planning, coordination during incidents, and post-incident reviews.
• Partner with risk, compliance, technology, and operational teams to integrate resilience practices across the organisation.
• Facilitate regular resilience exercises and simulations to test plans, raise awareness, and enhance organisational capability.
• Monitor regulatory and industry developments to ensure compliance with relevant standards (e.g., ISO 22301, SOCI Act 2018).
• Ensure compliance with the Security of Critical Infrastructure Act 2018 (SOCI) and related requirements for Queensland Rail.
• Provide regular reporting on resilience maturity, capability gaps, and opportunities for continuous improvement to executive leadership and governance committees.

This is a full-time, permanent position based in Brisbane CBD. The role offers a competitive remuneration, along with hybrid work options to support a healthy work-life balance.

About You

We’re looking for an accomplished resilience or risk professional with demonstrated experience developing and embedding enterprise-wide resilience strategies in complex environments. Your expertise spans business continuity, risk assessment, and incident response, and you bring a thorough understanding of regulatory standards relevant to critical infrastructure.

You are a skilled communicator with the ability to influence and collaborate with diverse stakeholders. You thrive in a dynamic environment, take initiative to identify areas of improvement, and can translate strategy into practical action that strengthens organisational resilience.

Key requirements:

• Proven experience in a similar resilience, risk, or business continuity leadership role.
• Deep knowledge of business resilience frameworks, ISO 22301, and the Security of Critical Infrastructure Act 2018.
• Strong analytical, facilitation, and incident management skills.
• Demonstrated ability to lead cross-functional projects and build resilience capability at scale.
• Excellent stakeholder engagement and reporting skills, including experience presenting to senior executives and governance committees.
• Relevant tertiary qualifications in risk management, business continuity, security, or a related field (preferred).

Your Journey Matters. Make It with Us.

If you're looking to take the next step in your Queensland Rail journey and contribute to shaping our future, we encourage you to submit your resume and cover letter by 11:59 PM (AEST) on Friday, 1st August.

As part of the selection process, applicants may be required to complete skills-based test, video or phone screening interviews, psychometric testing, pre-employment health evaluations, and background checks, including criminal history and credit assessments.

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

We’re a team of thousands and we’re proud of our individual journeys and stories. And as we grow, we need more diverse backgrounds and perspectives than ever before. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.”

If you would like to discuss reasonable adjustments in the recruitment process, please contact Judy Williams at judy.williams@qr.com.au.