Change Manager
Brisbane, QLD, AU, 4000
Queensland Rail is an integrated customer and rail infrastructure business servicing the passenger, tourism, resources and freight customer markets throughout Queensland. The organisation aims to be the safest, best performing and most customer focused railway in Australia.
At Queensland Rail, we believe safety comes first. Always.
As the South East Queensland (SEQ) region grows, so too does customer demand for rail services. This growth is expected to accelerate, especially with the Brisbane 2032 Olympic and Paralympic Games.
Over the next decade, we will benefit from the largest investment in rail infrastructure in SEQ's history. This investment will modernise the network, making it even safer, more accessible and better connected, while also enhancing overall service delivery.
We are seeking an experienced and influential Change Manager to join our SEQ Integration Team. This role will play a critical part in supporting our leaders to effectively lead their people through the SEQ Change Journey to 2032 and beyond. This includes but is not limited to projects such as Cross River Rail, European Train Control System (ETCS), and Queensland Train Manufacturing Program (QTMP).
To be successful in this role, you will thrive in a fast-paced and evolving environment, be a natural relationship builder and enjoy working with a diverse range of stakeholders. You will bring a strategic and personalised approach, strong change leadership capability and the ability to influence outcomes across complex programs of work.
We are seeking talented change professionals to fill both a 12-month fixed-term opportunity and a permanent opportunity. These roles are responsible for co-developing the strategic Change Roadmap for our SEQ Leadership, delivering associated strategic and tactical change communications, and ensuring our leaders are equipped with the capability to effectively lead sustainable change.
About the role
Reporting to the Senior Mgr Change & Business Readiness, you will:
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Work closely the projects and members of the SEQ-Integration Team, to co-develop the integrated Change Roadmap and engagement activities that support the successful delivery of the SEQ Journey to 2032.
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Design and deliver change communication and engagement plans and associated collateral that ensure stakeholders are informed, engaged and prepared for change.
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Partner with the SEQ Leadership and the Strategic People Partners to drive effective employee consultation activities aligned to the SEQ Change Roadmap, ensuring our people have an opportunity to be part of the change.
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Provide expert change leadership, coaching and guidance to leaders, project teams and stakeholders to build organisational change capability.
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Identify capability impacts and training requirements, working closely with the SEQ Training Managers and Queensland Rail’s Training and Development team to support successful adoption of new processes, systems and ways of working.
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Build and maintain effective relationships across Queensland Rail, providing trusted advice and support to drive successful change outcomes.
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Monitor and assess change readiness, stakeholder engagement and adoption outcomes, providing recommendations to maximise benefits realisation and long-term success.
For more information, please read through the position description.
About you
You will bring:
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Extensive experience in applying pragmatic change management methodologies, frameworks and techniques to support organisational transformation and workplace reform, ideally in
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Strong capability in developing and implementing change management, stakeholder engagement, communication, business readiness and training initiatives within large and complex organisations.
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Demonstrated experience assessing organisational impacts and translating business requirements into practical change solutions.
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Well-developed project management, planning and problem-solving skills, with the ability to manage competing priorities and deliver outcomes within tight timeframes.
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Exceptional communication, influencing, consultation and relationship-building skills, with the ability to engage stakeholders at all levels.
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A collaborative and resilient approach, with the ability to work effectively in a dynamic environment and support teams through periods of significant change.
Why Queensland Rail?
At Queensland Rail, you'll be part of an organisation that keeps Queensland moving. We offer rewarding work, flexible work opportunities, professional development and the chance to contribute to initiatives that make a meaningful impact on our customers, our people and the communities we serve.
If you're passionate about delivering successful change and helping people embrace new ways of working, we'd love to hear from you.
Your journey matters. Make it with us.
If this position interests you and you feel you have the knowledge and experience, please apply via our website by clicking onto the "Apply" button. Please submit a resume and covering letter outlining your relevant experience by 11:59pm Thursday 10th September 2026.
The recruitment and selection process for this position might require shortlisted applicants to undertake Psychometric Assessment, Pre-Employment Health Assessment and background checks that might also include Criminal History and Credit Checks. External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing.
As Queensland Rail is committed to creating a diverse and inclusive workplace, we encourage women, Aboriginal and Torres Strait Islander people, people with disability, people from non-English speaking backgrounds, and members of other diverse groups to apply. To learn more about this Queensland Rail career opportunity please contact Ben with your specific enquiry via email ben.hogan@qr.com.au. Please do not email your application. We can only accept applications received via our website.