Coordinator Telecommunications Operational Centres

Your opportunity

Our Telecommunications team have a permanent full-time opportunity for a Coordinator Telecommunications Operational Centres. This role will be based at the Rail Management Centre at Bowen Hills and reports to the Telecommunications Manager.

As the Coordinator Telecommunications Operational Centres, you'll leverage your extensive experience in leadership, telecommunications systems, communication and staff rostering, to successfully lead a team of seven in a dynamic and fast-paced environment.

You’ll also:

• Manage the day-to-day operations of the Brisbane Telecommunications Fault Coordination Centre, including rostering across a 24/7 6-week roster cycle.
• Provide technical support and guidance to the Brisbane Telecommunications Fault Coordinators managing the commitment to on time running and the telecommunications network monitoring.
• Provide a pro-active response to rectify system faults thus minimising network down time and carry out the investigation of systems faults and operational anomalies as required.
• Monitor preventative maintenance and rectification programs based on quality improvement principles.
• Provide effective engagement with Telecommunications stakeholders including Engineering, Reliability, Signalling and Telecommunications staff across SEQ and other regions for effective maintenance, installation and fault repair of the telecommunications systems and equipment.
• Assist the Telecommunications Manager in ensuring compliance with Legislation applicable to the work group and its activities including workplace health and safety, fatigue management, environment, employment and anti-discrimination, trade practices and contracting.

What you’ll bring:

• Strong leadership skills and experience
• Hold the following qualifications, Open Cabler Registration, Queensland Drivers licence and Telecoms Technician - Trade Cert
• The ability to work in a fast-paced environment
• Experience in staff rostering
• Skills in carrying out technical investigations, implementing improvement initiatives, undertaking audits and monitoring performance on telecommunications systems.

Benefits that Count 

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:  

• Balance your work and personal life with flexible working options 
• Work a 9-day fortnight
• Annual salary ET4.1 - $110,000 + superannuation + overtime

• Enjoy free travel to work and discounted rail travel 

• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services 

• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport 

• Eligible employees can receive up to 100% reimbursement for professional membership fees 

• Shape your rewarding career with clear pathways, innovative projects and opportunities for growth and leadership 

Please click here to view the Position Description

Please apply to Coordinator Telecommunications Operational Centres (9287) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Wednesday 26th March 2025.

The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, health assessment and background checks that might also include criminal history and credit checks.

Supporting a Diverse Workforce

Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences.  We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Sara Bidgood via the phone number or email below.

To learn more about this Queensland Rail career opportunity please contact Sara Bidgood with your specific enquiry on 1800 115 000 or email sara.bidgood@qr.com.au.  Please do not email your application. We can only accept applications received via our website.