Fault Coordinator

You’ll connect Queensland. We’ll connect you to an amazing career. 

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

We have a full-time fixed term Fault Coordinator position available. This opportunity is based in the Rail Management Centre (RMC) at Bowen Hills.

What Queensland Rail has to offer:

• Fixed term position until July 2026
• Salary - $109,949 plus shift and penalty rates apply plus 12.75% Superannuation 
• 6-week rotating roster of 12-hour shifts 
• Strong focus on safety – we ‘work safe’ every day to ensure everyone goes ‘home safe’
• 24/7 operational role working with an experienced, supportive small tight knit team
• The network consists of an exciting and broad range of telecommunications technologies.

About the role:
Reporting to the Coordinator Telecommunications Operational Centres and working in a team of six, you will ensure reliability of the Telecommunications network by monitoring, maintenance, and fault coordination of Queensland Rails statewide Optic Fibre and Telecommunications network.

Importantly you will also co-ordinate the rectification of service outages and report on the performance of the network.

A period of on the job learning and mentoring will be developed for the successful applicant with a view to getting into the active shift roster at the earliest opportunity.

To be considered for this opportunity, applicants must have the following:

• Knowledge of telecommunications networks and how they apply to rail operations
• Great communication skills and self-motivated
• Proactive approach to investigating faults 
• Hold the following preemployment qualifications ACMA Open Cabler Registration, Trade Certificate in Telecommunications and  Class C Drivers licence.

For further information please click here to view the Position Description.

Sounds great! What’s next?

Please apply to Fault Coordinator (10017) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Sunday 7th September 2025. 

The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, health assessment and background checks that might also include criminal history and credit checks.

Supporting a Diverse Workforce

Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences.  We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Sara Bidgood via the phone number or email below.

To learn more about this Queensland Rail career opportunity please contact Sara Bidgood with your specific enquiry on 1800 115 000 or email qrcareers@qr.com.au.  Please do not email your application. We can only accept applications received via our website.