ICT Program Manager

You’ll connect Queensland. We’ll connect you to an amazing career.  

Our team of over 7,500 and our customers are central to everything we do, we have a proud history as a safe and reliable railway operator, with a commitment to ensuring that our operating systems reflect the highest standards. Queensland Rail inspires innovative thought, passionate motivation, teamwork, and forward thinking, where our people can achieve their own career aspirations.

Why Queensland Rail?

We will provide you with an exciting and diverse career opportunity to join a company that continues to strive in the delivery of a modern and world-class railway provider, you will be able to lead and apply your innovative thoughts to enhance our rail network.  For this role we also offer: 

• Highly competitive salary plus 12.75% super
• Opportunity to play a key role in shaping and delivering high-impact digital initiatives across multiple projects and business areas
• Join a rail industry leader
• Collaborative and engaged workplace and team environment.
• Genuine work life balance
• Free Citytrain travel to and from work and access to other free or discounted SEQ rail travel
• Employee Assistance Program (EAP) providing employees with holistic and contemporary health and wellbeing programs.

About this role:

You will be working as part of the Digital & Information Group as an ICT Program Manager. You will be using your coordination and management skills to deliver multiple concurrent digital projects from inception through to completion. This role requires exceptional stakeholder management, influencing and negotiation skills from executive to customer level. Having effective skills in these areas will be essential for this role.

This role is permanent, based in Brisbane CBD. Salaries are between $151k-162k + super.

You can expect some of your responsibilities to include: 

• Develop a detailed knowledge of the business operations and strategic direction of one or more customer segments to assist/influence customer stakeholders scope and prioritise business improvement initiatives.
• Manage and coordinate the program of active and pending projects for one or more customers so that each individual project is given the best chance of success
• Manage delivery across the Digital portfolio through effective liaison with respective project managers to align customer priorities with project status, issues, risks and dependencies.
• Establish and actively communicate and manage the relationship with program and project business owners within one or more customer segment to ensure business benefits are identified and realised.
• Manage relationships within Digital & Information and third-party partners to promote optimum delivery outcomes.

What you can bring to the role:

• High level of skill in program and project management within a large organisation, leading the delivery of enterprise technology initiatives and managing internal and external service providers.
• Strong commercial acumen with high level of skill in negotiating and managing multi-million dollar vendor contracts for the provision of digital services to the organisation.
• High level of people leadership skills with strong influencing, interpersonal, communication and negotiation skills.
• High level of conceptual, analytical and problem solving skills.
• High level of written and verbal communication skills with particular strengths in negotiating, influencing, facilitating and presenting information.

For further information on the role, click here to read the position description

Progress that Counts 

Joining Queensland Rail means being part of an exciting future where you'll welcome millions of international passengers for the 2032 Olympic and Paralympic Games. Our Cross River Rail project will transform travel across the South East Queensland network, doubling passenger journeys to 80 million over the next decade.  

To support this growth and enhance customer experiences, we're committed to key initiatives, including The Wave project for the Sunshine Coast along with Beerburrum to Nambour upgrade, building three new Gold Coastline stations, implementing the $5.75 billion Logan and Gold Coast Faster Rail Project, introducing 65 new Next Generation Rolling Stock trains, improving station accessibility at eight main stations, boosting North Coast Line capacity and upgrading Central Station. 

Your journey matters. Make it with us. 

 
There has never been a more exciting time within Queensland Rail. We offer boundless opportunities to support your career today and for your future. 
 

Apply for our role via our website by clicking the apply button before 11.59pm Wednesday, 19th of August, 2026.
 
Applicants for roles at Queensland Rail may undergo pre-employment alcohol and drug testing if they advance in the recruitment process. The selection process may include psychometric assessments, pre-employment health checks and background screenings, which could involve criminal history and credit checks.  

To learn more about this career opportunity, please contact Liam McKeown via email at liam.mckeown@qr.com.au

We’re a team of thousands and we’re proud of our individual journeys and stories. And as we grow, we need more diverse backgrounds and perspectives than ever before. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.