Records Manager

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For nearly 160 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

Learn more about our purpose, people, and progress by watching our short video.

Your opportunity

We have a permanent full-time opportunity within our Records Management team for an experienced Records Manager who will provide leadership and direction in the management and delivery of Queensland Rail's records management function, that meets our legislative obligations and supports our internal and external customers.

In this role, you will:

• Lead the Records Management team to foster a safe, customer-focused, and high-performing work environment by overseeing team performance, supporting professional development, and ensuring the delivery of best-practice, compliant records management services.
• Provide expert records management advice across the business, including guidance on Queensland Rail’s records management obligations, system administration and governance, legislative compliance requirements, and the delivery of staff training and education.
• Develop, implement, and review records management frameworks, strategies, policies, and procedures to ensure compliance with Queensland State Archives legislation and organisational requirements.
• Establish and maintain effective partnerships with third-party storage providers, managing service delivery, performance monitoring, reporting, and contractual obligations to meet customer expectations and business needs.
• Drive continuous improvement initiatives by identifying, evaluating, and implementing technology solutions that enhance records management capabilities, while actively contributing to projects and engaging with key stakeholders across the organisation.
• Undertake additional duties and responsibilities as required to support evolving business priorities and operational requirements.

For additional information please click the Position Description.

This is a full-time, permanent position with a starting salary of $151,359 based in Brisbane CBD, offering hybrid work options and 12.75% superannuation to support a healthy work-life balance. 

What we’re looking for

•  Demonstrated leadership experience in managing and developing a professional records management team, fostering a high-performance culture and ensuring the delivery of quality, customer-focused services.
• Extensive knowledge of contemporary Information and Records Management practices, with proven experience managing information governance and records management functions within a large, complex organisation.
• Highly developed communication, stakeholder engagement, and negotiation skills, with the ability to build effective relationships and influence outcomes across all levels of an organisation.
• Strong analytical and problem-solving capabilities, with the ability to rapidly assess issues, identify risks and opportunities, and implement practical, effective solutions.

Benefits that count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

• Balance your work and personal life with flexible working options
• Enjoy free travel to work and discounted rail travel
• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services
• Prioritise your physical, emotional and financial wellbeing with our range of free services
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport
• Eligible employees can receive up to 100% reimbursement for professional membership fees
• Shape your rewarding career with clear pathways, innovative projects and opportunities for growth and leadership.

And more! Click here to see the full range of benefits available to Queensland Rail employees.

Your journey matters. Make it with us.

At Queensland Rail, your work is more than just a job – it’s a chance to be part of something meaningful. Our people are passionate about what they do and genuinely care about the outcomes they deliver every day. There's a shared sense of purpose – of doing the right thing for the right reasons – that connects us all.

We take pride in the critical service we provide to Queensland communities. Whether you're on the frontline or behind the scenes, you’ll feel the impact of your work and the community connection it creates.

From working on projects that shape the future to supporting the everyday journeys of thousands, your contribution matters. You'll be joining an organisation built on loyalty, collaboration, and support – where people grow, thrive, and bring out the best in each other.

Join us, where connection counts

If you’re ready to make a real impact and contribute to the future of our organization, we encourage you to submit your resume and cover letter before 11:59 PM (AEST) on Monday 10th August 2026.

If you reside outside of Queensland, please note that this role requires relocation to Brisbane by your start date, as full-time remote work or fly-in/fly-out arrangements are not supported.

As part of the recruitment process, applicants may be required to undergo pre-employment alcohol and drug testing. The selection process may also include skills assessments, video or phone interviews, psychometric testing, pre-employment health evaluations, and background checks, including criminal history and credit assessments.

Recruitment Agencies: We manage this process internally and do not accept unsolicited applications from agencies.

Supporting a diverse workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things.

If you would like to discuss reasonable adjustments in the recruitment process, please contact Krystal Gray at krystal.gray@qr.com.au