Senior Advisor - Workers Compensation (People Leader)

You’ll connect Queensland. We’ll connect you to an amazing career.

At Queensland Rail, we’re more than just a transit service; we’re a community connector. Our dedicated Workers Compensation supporting the well-being of our employees, managing claims with precision, and ensuring a safe work environment. If you're passionate about making a difference and promoting workplace safety, we'd love for you to join our team!

Your Opportunity

We currently have a great opportunity for a permanent, full-time Senior Advisor - Workers Compensation, to join our Self Insurance team- Health Services. As a self-insured employer, Queensland Rail manages Workers' Compensation claims in-house and in accordance with legislation, policies, procedures and standards.

You will be responsible for leading and coaching a team of Claims Advisers through all aspects of the claim life cycle to facilitate early and safe, person-centred claim management, rehabilitation and return to work for work-related physical and psychological injuries or illnesses by engaging with multiple stakeholders, and provide ongoing monitoring and management, in accordance with the self-insurance licence requirements

You will have experience in statutory claims management, with experience in common law desirable but not necessary.

Please see position description for a full list of responsibilities: ‘click here’ 

About you:

You must demonstrate an ability to lead a team and influence internal stakeholders in the business as well as possess excellent communication skills. You will be required to educate and engage the business on claims processes to support positive outcomes for both injured employees and Queensland Rail.

Having extensive knowledge in the application of Workers’ Compensation legislation and claims management strategies in a self-insured environment is highly regarded for this role, as is the ability to support and develop the competence and performance of direct team members.

Remuneration & Employment Type

This is a permanent, full-time position based in Brisbane CBD, offering a starting salary of $135,199, 12.75% superannuation, and hybrid work options to help balance work and personal commitments.

Benefits that Count  

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:  

• Balance your work and personal life with flexible working options 
• Enjoy free travel to work and discounted rail travel 
• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services 
• Prioritise your physical, emotional and financial wellbeing with our range of free services 
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport 
• Eligible employees can receive up to 100% reimbursement for professional membership fees 
   

Become part of a dynamic team that is integral to Queensland Rail’s mission and make a significant impact on our people, business and the communities we serve.

Please apply to Senior Advisor - Workers Compensation (People Leader) (9433) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Thursday 17th April 2025. 

IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES:

You must apply for vacancies via the internal People Connect solution – Click here for more information

External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks.  

Supporting a Diverse Workforce

Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences.  We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Kayley Gayton via the phone number or email below.

To learn more about this Queensland Rail career opportunity please contact Kayley Gayton with your specific enquiry to kayley.gayton@qr.com.au Please do not email your application. We can only accept applications received via our website.