Senior Manager Workforce Strategy, Insights & Planning

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, our teams have played an important role in connecting people and communities across the state. Your role at Queensland Rail contributes to our proud legacy and helps us build an even brighter, more sustainable future – and that means incredible things for your career.

Your Opportunity

Queensland Rail is seeking a dynamic leader and strategic thinker to drive workforce planning and insights at both a tactical and strategic level. This newly elevated role reflects the critical need to shape enterprise workforce strategy, support data-driven decision-making, and influence key stakeholders to build a sustainable workforce that aligns with long-term business priorities and operational demands.

The role presents both a significant opportunity and a complex challenge. The rail industry faces skills shortages, evolving technology, and ambitious infrastructure projects. As Queensland Rail prepares for an exciting future, workforce planning is about more than identifying needs – it’s about partnering with stakeholders to inform strategies and solutions that ensure we can connect communities today and for years to come.

You’ll be part of a team that values inclusion, diverse perspectives, and wellbeing. With the flexibility to work from home up to 50% of the time, you can balance work and personal life while bringing your best self to the job each day.

You can expect some of your responsibilities to include: 

• leading the design, development, and execution of strategic enterprise workforce planning frameworks to ensure Queensland Rail has the right workforce capacity and capabilities both now and in the future.
• providing high-quality workforce insights and strategic advice to senior leaders and key stakeholders, enabling informed decisions workforce investment, capability development, and organisational design.
• balancing operational workforce requirements with long-term business priorities, using data-driven insights and decision-making to inform enterprise workforce strategy and sustain a workforce that is agile, capable, and future-ready.
• Establishing and embedding strong governance frameworks and decision-making processes that enable transparency, consistency and accountability in workforce planning and prioritisation, ensuring alignment across Human Resources, Finance and operational leaders.

Please see position description to view a full list of responsibilities: ‘click here’

Remuneration & Employment Type

This is a permanent, position based in Brisbane CBD, offering a competitive salary reflective of the skills and experience required for the role. The package includes 12.75% employer superannuation contributions and flexible hybrid work options to support a healthy work-life balance.

What We’re Looking For:

• Strategic Workforce Planning Expertise: Strong experience in leading strategic workforce planning across an enterprise, including demand forecasting, supply analysis, and workforce risk management.
• Leadership and Change Management: Proven ability to lead teams through significant transformational change, driving complex workforce initiatives and bringing clarity, structure and direction in dynamic or ambiguous environments.
• Analytical and Problem-Solving Skills: High-level analytical abilities in workforce modelling, scenario planning, and data analytics, with a focus on identifying and mitigating workforce-related risks and optimising workforce capability.
• Stakeholder Engagement and Negotiation: Exceptional interpersonal, negotiation and communication skills, with a strong track record of building and maintaining productive relationships with senior leadership and other key stakeholders and influence decision-making in a collaborative and constructive manner.

Benefits that Count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

• Balance your work and personal life with hybrid working options
• Enjoy free rail travel to and from work on the SEQ network, and discounted rail travel for off-duty travel on the SEQ and long-distance travel networks.
• Access over 10,000 self-paced and self-directed tutorials and courses through the online learning platform, LinkedIn Learning.
• Become a member of QRI Lifestyle and enjoy access to over 2,000 exclusive discounts and services, including travel and accommodation, dining, movie tickets, and theme park entry fees.
• Prioritise your physical, emotional and financial wellbeing with our range of free employee wellbeing services.
• Discounted health and fitness program through Fitness Passport, giving you and your family unparalleled access to over 380 gyms and pools throughout the state.
• Eligible employees can receive up to 100% reimbursement for professional membership fees.
• Shape your rewarding career with clear pathways, innovative projects and opportunities for growth and leadership.

And more! Click here to see the full range of benefits available to Queensland Rail employees.

Progress that Counts

Joining Queensland Rail means being part of an exciting future where you'll welcome millions of international passengers for the 2032 Olympic and Paralympic Games. Our Cross River Rail project will transform travel across the South East Queensland network, doubling passenger journeys to 80 million over the next decade.

To support this growth and enhance customer experiences, we're committed to key initiatives, including building three new Gold Coastline stations, implementing the $2.6 billion Gold Coast Faster Rail Project, introducing 65 new Next Generation Rolling Stock trains, improving station accessibility at eight main stations, and boosting North Coast Line capacity.

 

Your Journey Matters.  Make It with Us

Please apply to Senior Manager Workforce Strategy, Insights & Planning (9488) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Monday 5th May 2025. 

IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES:

You must apply for vacancies via the internal People Connect solution – Click here for more information

External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks.  

Supporting a Diverse Workforce

Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences.  We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Kayley Gayton via the phone number or email below.

To learn more about this Queensland Rail career opportunity please contact Kayley Gayton with your specific enquiry to kayley.gayton@qr.com.au. Please do not email your application. We can only accept applications received via our website.