Systems and Procurement Coordinator

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail is built on true connection and everything we achieve is made possible by you. 

Queensland Rail Travel links communities and showcases the state’s most stunning destinations. Our long-distance trains are the essential connection for family, work, and holidays—delivering unforgettable journeys across Queensland.

Learn more about Queensland Rail's purpose, people and progress - watch our short video here.

Your Opportunity: 

As the Onboard Customer Service Systems Coordinator you’ll manage the maintenance, repair and replacement of onboard equipment for our long distance trains. From asset tracking to procurement and system upgrades, you’ll keep our services running smoothly. 

Benefits that Count 

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:   

•    Permanent full-time position based at Platform 10, Roma Street 
•    Starting salary of $101,493 + 12.75% super
•    Work across multiple teams in a dynamic environment 
•    Access to great benefits, including Fitness Passport 

To view additional exclusive Queensland Rail benefits please visit Employee Benefits.

Purpose that Counts. As an Onboard Customer Service Systems Coordinator some of your duties will include:

•    Coordinate maintenance and replacement of onboard assets (POS systems, coffee machines, EFTPOS terminals)
•    Manage asset tracking, documentation and software updates 
•    Build strong relationships with internal and external stakeholders 
•    Assist with training material and delivery
•    Travel on long-distance services as required

You’ll also be involved in supporting operational projects, which can include:

•    Coordinating the ordering and distribution of uniforms for onboard staff.
•    Managing stationery and payment of invoices 
•    Assisting with project-related tasks as required.
•    Supporting the preparation and writing of recommendation papers for operational improvements and procurement

We are seeking to connect with someone who ideally will have:

•    Experience in system / equipment maintenance and asset management
•    Strong communication and collaboration skills
•    Highly organised with ability to manage multiple systems and competing priorities
•    Procurement and POS/EFTPOS experience highly regarded

For full details, see the Position Description.

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

We’re a team of thousands and we’re proud of our individual journeys and stories. And as we grow, we need more diverse backgrounds and perspectives than ever before. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. 

Applicants for roles at Queensland Rail may undergo pre-employment alcohol and drug testing if they advance in the recruitment process. The selection process may include psychometric assessments, pre-employment health checks and background screenings, which could involve criminal history and credit checks.  

Your journey matters. Make it with us. 
 
There’s never been a more exciting time to join Queensland Rail. If you're ready to make a real impact and help shape our future, we encourage you to submit your resume and cover letter by 11:59 PM (AEST) Tuesday 27th of January 2026. 
 
To learn more about this opportunity please contact Tanya Anderson with your specific enquiry via tanya.anderson@qr.com.au.