CCTV Analysis Unit Team Leader

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail is built on true connection and everything we achieve is made possible by you.  

Our SEQ Operations team is committed to ensuring the safety and ongoing security of our customers, passengers, and the general community. Due to our commitment to safety and on-going improvement of our network, we have a permanent full-time opportunity for a CCTV Analysis Unit Team Leader to join the Security Intelligence portfolio. In this busy, hands on, role you will operate as the single point of contact to effectively co-ordinate/manage the day-to-day operations of the CCTV Analysis Unit (CAU). As a direct report to Manager Security Intelligence, you will lead and manage a team of 7 to deliver forensic evidence for external stakeholders, as well as the processing of CCTV recordings for internal stakeholders.

Benefits that count:

• Attractive starting salary of $130,627 plus up to 12.75% superannuation.
• Enjoy free travel to work and discounted rail travel.
• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services.
• Prioritise your physical, emotional and financial wellbeing with our range of free services.
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport.

Click here to read about our full range of Benefits.

Overview of main responsibilities:

• Manage the day-to-day operational activities of the CAU ensuring all activities including, evidence procurement, the conduct of forensic analysis of recorded images and audio, evidence cataloguing, evidence examination, identification of relevant material, image and sound editing, image enhancement and all documentation are conducted in accordance with the CAU Business Instruction, Standard Operating Procedures, legislation, codes of practice and relevant information privacy principles.
• Manage CAU quality assurance activities and processes, which can include audits, administrative and technical reviews, tests and required maintenance.
• Contribute advice to improve the operation of the CAU, including advice relating to technology advancements, client servicing and or analytical (software and hardware) improvements to enhance CAU operations (including fault finding/identification/recording/escalation/tracking and resolutions with stakeholders).
• Perform in rostered on-call duties on an out of hours basis (as required), for the urgent retrieval and analysis of recorded images and audio.
• Lead, manage and support seven direct reports.

What you will bring to the role:

• Previous experience in a leadership/manager role being accountable for direct reports (including being accountable for performance and development matters)
• High level of computer and electronic CCTV experience
• High level of attention to detail ability to follow Processes and Procedures
• Previous experience in small team workflow management
• Proven ability to respect others

 For further information please view the Position Description

 
The recruitment and selection process for this position will require a criminal history check and psychometric assessment to confirm suitability to be regularly exposed to distressing images and to lead and work in a small team environment.

Your journey matters. Make it with us. 
There has never been a more exciting time to join Queensland Rail. We offer boundless opportunities to support your career today and for your future. Apply before 11:59pm on Monday 10th February 2025. Applicants for roles at Queensland Rail may undergo pre-employment alcohol and drug testing if they advance in the recruitment process. The selection process may include pre-employment health checks and background screenings.  We’re a team of thousands and we’re proud of our individual journeys and stories. And as we grow, we need more diverse backgrounds and perspectives than ever before. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. To learn more about this career opportunity, please contact Jelena Nikolovski via email at Jelena.Nikolovski@qr.com.au