Network Control Officer (No qualification needed)

Join the Team Behind Every Safe Journey – Become a Network Control Officer in TOWNSVILLE and be connected to an amazing career.

Success as a Network Controller comes from a mix of transferable skills such as confidence, resilience, adaptability, remaining calm under pressure, clear communication skills and strong memory for recalling procedures.

These transferable skills may be gained from experience across a variety of industries including, but not limited to:

• Emergency services

• Army and Police
• An industry requiring radio communication
• Safety and Compliance
• Control centre/room (e.g. Security/Corrections/Mining/Airlines)

Full support, training and development is provided to succeed in this role beginning with 6 months of paid train control school including.

Your opportunity

As a Network Control Officer, you’ll play a vital role in keeping our rail network running safely and smoothly. Using digital rail management systems and technology to ensure the safe and efficient separation of train services across the regional network. Your decisions help keep passengers and freight moving safely every day across 3680km of track, connecting communities and passengers across regional Queensland.

Every day is different; you will become proficient in working across 7 control boards alongside a supportive team. Hear more about this exciting role directly from Nat, one of our Network Controllers. 

For further information please review the Information Sheet and Position Description.

We are looking to connect with someone who ideally has some of the following:

• Strong situational awareness
• Confidence to take responsibility and authority.
• Ability to stay calm, focused, and solution-oriented under pressure.
• Quick and accurate decision-making and problem-solving skills.
• Highly adaptable and agile learner.
• Digitally proficient.
• Vigilance and attention to detail
• A strong memory for recalling and applying rules, procedures, and protocols

Training Program Overview

• Journey commencement October 2025
• This intensive program requires dedication and focus during the initial period where no leave outside of public holidays is allowed during the training period, finishing in April. (A short period of leave during Christmas/holiday period may be allowed on a case-by-case basis)
• Blend of classroom instructions with simulated-learning, followed by practical on-the-job training
• The opportunity to build a rewarding career with the successful completion of your 12-month training period and all training assessments to secure a permanent role within an exciting career

Please note there is limited flexibility within the roster. We encourage you to consider how this may impact your lifestyle and commitments before applying:

• Available to work an ongoing, and unstructured 24/7 roster (with applicable penalty rates)
• Roster includes weekends, nights, and public holidays
• Shifts are 8 hours in length, with 76 hours worked over a fortnight, plus potential overtime.

Benefits that Count
All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

• Starting base salary approximately $91,000 + 12.75% superannuation + regular penalty rates
• Paid training and ongoing support to develop your career
• 5 weeks annual leave per year
• Prioritise your physical, emotional and financial wellbeing with our range of services QRI Lifestyle
• Shape your rewarding career with clear pathways, opportunities for growth and leadership 

And more! See the full range of benefits available to Queensland Rail employees

Supporting a Diverse Workforce
Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.
 
Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things.
 

Please advise if you would like to discuss reasonable adjustments in the recruitment process.

Your journey matters. Make it with us. 
There’s never been a more exciting time to join Queensland Rail. If you're ready to make a real impact and help shape our future, we encourage you to submit your resume and cover letter by 11:59 PM (AEST) Tuesday 8th July 2025 .

To learn more about this opportunity please contact Jelena Nikolovski with your specific enquiry via Jelena.Nikolovski@qr.com.au